Resolved -
After a period of monitoring, this issue is now resolved. Explore searches continue to function as expected.
Mar 18, 17:14 UTC
Monitoring -
The issue affecting the Explore platform has been addressed by our Engineering team, and the platform is operating as expected.
We will continue to monitor the application and provide updates accordingly.
Mar 18, 12:21 UTC
Identified -
The search functionality is currently operating as expected. Our Engineering team is actively monitoring the platform for any new incidents and is investigating the underlying cause.
We apologize for the inconvenience and appreciate your patience.
Mar 17, 17:55 UTC
Update -
We are again experiencing an issue affecting Explore searches, which is also impacting Monitor, Newsletters, Analyze, Smart Alerts and Reports. Our Engineering team is actively investigating and working on a resolution.
We apologize for the inconvenience and appreciate your patience. We will provide updates accordingly.
Mar 17, 15:20 UTC
Investigating -
We are currently investigating this issue.
Mar 17, 15:13 UTC
Identified -
Our Engineering team has identified the issue affecting the Explore searches.
They have applied a fix and we will continue to monitor and provide updates accordingly.
Thank you for your patience.
Mar 17, 09:47 UTC
Investigating -
We are currently experiencing an issue affecting Explore searches, which is also impacting Monitor, Newsletters, Analyze, Smart Alerts and Reports. Our Engineering team is actively investigating and working on a resolution.
We apologize for the inconvenience and appreciate your patience. We will provide updates accordingly.
Mar 17, 08:14 UTC