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All Systems Operational
About This Site
Welcome to the Meltwater Status Page, here you'll find the current status of the Meltwater Intelligence Platform as well as information about upcoming scheduled downtime.
If we ever were to run into issues this page will be continuously updated. You also have the choice to subscribe to a particular incident and make sure you're the first to know when there is an update.
Application
Operational
Search
Operational
Reports
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 10, 2025
No incidents reported today.
Jun 9, 2025
No incidents reported.
Jun 8, 2025
No incidents reported.
Jun 7, 2025
No incidents reported.
Jun 6, 2025
No incidents reported.
Jun 5, 2025
Resolved -
After a period of monitoring, this issue is now resolved. The Outreach application continues to function as expected.
Jun 5, 20:45 UTC
Jun 5, 20:45 UTC
Monitoring -
Our Engineering team has identified and resolved the issue with the Outreach application. Users are now able to load media lists, create and send Outreach emails, and view previous distributions as expected.
We will continue to monitor the application and provide updates accordingly.
Jun 5, 04:46 UTC
We will continue to monitor the application and provide updates accordingly.
Jun 5, 04:46 UTC
Update -
Engineering continues to investigate the issues affecting the Outreach application. Some users may continue to experience issues with loading media lists, creating outreach emails, and viewing previous distributions.
We apologize for the inconvenience and will continue to provide updates accordingly.
Jun 5, 01:43 UTC
We apologize for the inconvenience and will continue to provide updates accordingly.
Jun 5, 01:43 UTC
Investigating -
We are currently investigating this issue.
Jun 5, 01:43 UTC
Jun 5, 01:43 UTC
Identified -
Our engineering team has identified the issue and reached out to our third party vendor to have them correct the problem. The Outreach application is now functioning properly.
We will continue to monitor the application and provide updates accordingly.
Jun 4, 21:35 UTC
We will continue to monitor the application and provide updates accordingly.
Jun 4, 21:35 UTC
Investigating -
We are currently experiencing issues with the Outreach application. Some users may encounter problems loading media lists, creating outreach emails, and viewing previous distributions. Our Engineering team is actively investigating the issue.
We apologize for the inconvenience and will provide updates as soon as more information becomes available.
Jun 4, 19:48 UTC
We apologize for the inconvenience and will provide updates as soon as more information becomes available.
Jun 4, 19:48 UTC
Jun 4, 2025
Completed -
The scheduled maintenance has been completed.
Jun 4, 14:39 UTC
Jun 4, 14:39 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 07:00 UTC
Jun 2, 07:00 UTC
Scheduled -
Our Engineering team will be performing a system upgrade of our backend search system on Monday, June 2nd, beginning at 07:00 UTC (03:00am ET). The maintenance is expected to last approximately 2 days. During this time, we do not expect any user impact.
Thank you for your patience as we continue to enhance our platform's performance and reliability.
May 27, 13:43 UTC
Thank you for your patience as we continue to enhance our platform's performance and reliability.
May 27, 13:43 UTC
Resolved -
After a period of monitoring, this issue is now resolved. Explore continues to function as expected.
Jun 4, 14:36 UTC
Jun 4, 14:36 UTC
Monitoring -
The issue affecting Explore has been addressed by our Engineering team and the platform is operating as expected.
We will continue to monitor the application and provide updates accordingly.
Jun 3, 17:01 UTC
We will continue to monitor the application and provide updates accordingly.
Jun 3, 17:01 UTC
Investigating -
We are currently experiencing intermittent issues with Explore searches not loading as expected. Our engineering team is actively investigating the cause.
We apologize for the inconvenience and will provide updates as soon as we have more information.
Jun 3, 12:55 UTC
We apologize for the inconvenience and will provide updates as soon as we have more information.
Jun 3, 12:55 UTC
Jun 3, 2025
Jun 2, 2025
Resolved -
After a period of monitoring, this issue is now resolved. TV, Radio, Podcasts, and Promotional/Ad content from Kinetiq is flowing in as expected.
Jun 2, 07:15 UTC
Jun 2, 07:15 UTC
Monitoring -
This issue has been resolved now. TV, Radio, Podcasts, and Promotional/Ad content from Kinetiq is flowing in as expected.
We will continue to monitor and provide updates accordingly.
Jun 1, 23:40 UTC
We will continue to monitor and provide updates accordingly.
Jun 1, 23:40 UTC
Identified -
Our Engineering team has resolved the issue of the delay in retrieving the latest Kinetiq content. TV, Radio, Podcasts, and Promotional/Ad content from Kinetiq is now flowing into the platform as expected.
We will continue to monitor and provide updates accordingly.
Jun 1, 07:27 UTC
We will continue to monitor and provide updates accordingly.
Jun 1, 07:27 UTC
Investigating -
We are currently experiencing an issue with receiving the latest Kinetiq content from our provider. This may result in delays or no data for TV, Radio, Podcasts, and Promotional/Ad content.
Our Engineering team has already contacted our vendor to address this issue, and we are actively working with them to resolve it.
We apologize for any inconvenience this may cause and will provide updates as they become available.
May 31, 13:32 UTC
Our Engineering team has already contacted our vendor to address this issue, and we are actively working with them to resolve it.
We apologize for any inconvenience this may cause and will provide updates as they become available.
May 31, 13:32 UTC
Jun 1, 2025
May 31, 2025
Completed -
The scheduled maintenance has been completed.
May 31, 02:34 UTC
May 31, 02:34 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 00:00 UTC
May 31, 00:00 UTC
Scheduled -
Our Engineering team will be performing a system upgrade of our backend database on Saturday, May 31, beginning at 0:00 UTC (May 30, 8:00pm ET). The maintenance is expected to last approximately 1 hour. During this time, we do not expect any user impact.
Thank you for your patience as we continue to enhance our platform's performance and reliability.
May 31, 00:00 UTC
Thank you for your patience as we continue to enhance our platform's performance and reliability.
May 31, 00:00 UTC
Completed -
The scheduled maintenance has been completed.
May 31, 02:01 UTC
May 31, 02:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 01:00 UTC
May 31, 01:00 UTC
Scheduled -
Our Engineering team will be performing a system upgrade of our backend database on Saturday, May 31, beginning at 01:00 UTC (May 30, 9:00pm ET). The maintenance is expected to last approximately 1 hour. During this time, we do not expect any user impact.
Thank you for your patience as we continue to enhance our platform's performance and reliability.
May 31, 01:00 UTC
Thank you for your patience as we continue to enhance our platform's performance and reliability.
May 31, 01:00 UTC
May 30, 2025
No incidents reported.
May 29, 2025
Completed -
The scheduled maintenance has been completed
May 29, 01:33 UTC
May 29, 01:33 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 00:30 UTC
May 29, 00:30 UTC
Scheduled -
We will be performing maintenance on the Engage Publish Scheduler on May 29th from 12:30 – 1:30 am UTC (May 28th, 8:30 – 9:30 pm ET).
During this time, the Engage Publish Scheduler will be temporarily unavailable. Both Post Now actions and scheduled posts will be affected. Posts set to publish during this window will be delayed by approximately 15 to 30 minutes. All new posts scheduled after this maintenance will function as expected.
Thank you for your understanding as we work to ensure reliable publishing.
May 28, 16:38 UTC
During this time, the Engage Publish Scheduler will be temporarily unavailable. Both Post Now actions and scheduled posts will be affected. Posts set to publish during this window will be delayed by approximately 15 to 30 minutes. All new posts scheduled after this maintenance will function as expected.
Thank you for your understanding as we work to ensure reliable publishing.
May 28, 16:38 UTC
May 28, 2025
No incidents reported.
May 27, 2025
No incidents reported.