All Systems Operational

About This Site

Welcome to the Meltwater Status Page, here you'll find the current status of the Meltwater Intelligence Platform as well as information about upcoming scheduled downtime.

If we ever were to run into issues this page will be continuously updated. You also have the choice to subscribe to a particular incident and make sure you're the first to know when there is an update.

Application Operational
Search Operational
Reports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024
Maintenance Window for Analyze Classic Dashboards
Completed - The scheduled maintenance has been completed.
Nov 16, 15:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 13:00 UTC
Scheduled - Our Engineering team will be performing maintenance on Classic Dashboards on Saturday, November 16th, beginning at 8:00 AM ET (13:00 UTC). This maintenance is expected to last approximately 2 hours.

During this maintenance window customers may notice instability or not be able to access the Classic Dashboards during this time.

Thank you for your patience during this maintenance.
Nov 13, 19:37 UTC
Nov 15, 2024
Measure Tagging Degradation
Resolved - After a period of monitoring, this issue is now resolved. Measure tags continue to function as expected.
Nov 15, 19:41 UTC
Monitoring - Measure tags continue to function as expected. We will continue to monitor and provide updates accordingly.
Nov 15, 13:34 UTC
Identified - Engineering has corrected the issue affecting tags in Measure. We will continue to monitor and provide updates accordingly.

Thank you for your patience.
Nov 14, 21:08 UTC
Investigating - We are currently experiencing a delay in updating tagged documents in Measure. Tagging documents in Publish, Conversations, Automations, or Explore may be delayed reflecting in Measure Reports.

We apologize for any inconvenience caused and we will provide updates accordingly.
Nov 14, 14:24 UTC
Nov 14, 2024
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024
Sharable Dashboards Degradation
Resolved - After a period of monitoring, this issue is now resolved. Shareable Dashboards continue to function as expected.
Nov 11, 16:32 UTC
Monitoring - Shareable Dashboards continue to function as expected. We will continue to monitor and provide updates accordingly.

Thank you for your patience.
Nov 9, 13:57 UTC
Identified - Engineering has corrected the issue affecting Shareable Dashboards. We will continue to monitor and provide updates accordingly.

Thank you for your patience.
Nov 9, 03:36 UTC
Investigating - We are currently experiencing issues with Shareable Dashboards. Users may notice errors when trying to share their Shareable Dashboards. Engineering is aware of the issue and is currently investigating.

We apologize for the inconvenience and thank you for your patience.
Nov 9, 00:02 UTC
Nov 10, 2024

No incidents reported.

Nov 9, 2024
Maintenance Window for the Meltwater Platform - Newsletters Analytics
Completed - The scheduled maintenance has been completed.
Nov 9, 13:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 13:00 UTC
Scheduled - Our Engineering team will be performing maintenance on Newsletter analytics this Saturday, November 9th, beginning at 8:00 AM ET (13:00 UTC) and is expected to last approximately 2-3 hours. During this maintenance Newsletters analytics may be unavailable.

Thank you for your patience while we improve our platform.
Nov 5, 19:39 UTC
Maintenance Window for Digest Reports
Completed - The scheduled maintenance has been completed.
Nov 9, 13:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 13:00 UTC
Scheduled - Our Engineering team will be performing maintenance on Digest Reports this Saturday, November 9th, beginning at 8:00 AM ET (13:00 UTC) and is expected to last approximately 1-2 hours. During this maintenance Digest Report delivery may be delayed.

Thank you for your patience while we improve our platform.
Nov 7, 15:10 UTC
Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

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