All Systems Operational

About This Site

Welcome to the Meltwater Status Page, here you'll find the current status of the Meltwater Intelligence Platform as well as information about upcoming scheduled downtime.

If we ever were to run into issues this page will be continuously updated. You also have the choice to subscribe to a particular incident and make sure you're the first to know when there is an update.

Application Operational
Search Operational
Reports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 7, 2025

No incidents reported today.

Dec 6, 2025
Maintenance Window for the Media Intelligence Platform - GenAI Lens
Completed - The scheduled maintenance has been completed.
Dec 6, 03:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 01:00 UTC
Scheduled - Our Engineering team will perform an infrastructure upgrade to the GenAI Lens system this Saturday, December 6th, beginning at 01:00 UTC. This maintenance is expected to last approximately 2 hours.

During this maintenance window, customers may experience issues creating prompts or viewing data. No data loss is expected.

Thank you for your patience during this maintenance.
Dec 4, 16:10 UTC
Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025
Explore and Analytics Degradation
Resolved - After a period of monitoring, this issue is now resolved. Explore searches continue to function as expected.

Thank you for your patience.
Dec 3, 16:39 UTC
Monitoring - Our Engineering team has resolved this issue. Explore and Analytics are now functioning as expected. We will continue to monitor performance closely and provide updates as needed.

Thank you for your patience and understanding.
Dec 1, 19:08 UTC
Investigating - We are currently experiencing an issue that may cause errors when performing searches or using features that rely on them. Our Engineering team is aware of the issue and is actively investigating.

We apologize for the inconvenience and thank you for your patience.
Dec 1, 17:38 UTC
Dec 2, 2025

No incidents reported.

Dec 1, 2025
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

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