All Systems Operational

About This Site

Welcome to the Meltwater Status Page, here you'll find the current status of the Meltwater Intelligence Platform as well as information about upcoming scheduled downtime.

If we ever were to run into issues this page will be continuously updated. You also have the choice to subscribe to a particular incident and make sure you're the first to know when there is an update.

Application Operational
Search Operational
Reports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 19, 2025
Explore and Analytics Degradation
Resolved - After a period of monitoring, this issue is now resolved. Explore searches continue to function as expected.

Thank you for your patience.
Nov 19, 16:08 UTC
Monitoring - Explore searches are now functioning as expected. Users should no longer experience issues working with features that rely on the search service. We will continue to monitor performance closely and provide updates as needed.

Thank you for your patience and understanding.
Nov 18, 17:37 UTC
Investigating - We are currently experiencing an issue that may cause errors when performing searches or using features that rely on them. Our Engineering team is aware of the issue and is actively investigating.

We apologize for the inconvenience and thank you for your patience.
Nov 18, 16:31 UTC
Nov 18, 2025
Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025
Intermittent Explore and Analytics Degradation
Resolved - After a period of monitoring, this issue is now resolved. Explore searches continue to function as expected.

Thank you for your patience.
Nov 14, 15:00 UTC
Update - Explore searches continue to function as expected. Users should experience normal performance across all features that rely on the search service. We will continue to monitor performance closely to ensure ongoing stability.

Thank you for your continued patience and understanding.
Nov 12, 16:29 UTC
Monitoring - Explore searches are now functioning as expected, and the system remains stable. Users should no longer experience issues working with features that rely on the search service. We will continue to monitor performance closely and provide updates as needed.

Thank you for your patience and understanding.
Nov 11, 17:01 UTC
Investigating - We are currently experiencing an issue that may cause errors when performing searches or using features that rely on them (Dashboards, Monitor, Newsletters, Digest Reports, Conversations). Our Engineering team is aware of the issue and is actively investigating.

We apologize for the inconvenience and thank you for your patience.
Nov 11, 08:48 UTC
Update - Explore searches continue to function as expected, and the system remains stable. Our team will continue to monitor performance closely and provide updates accordingly.

Thank you for your patience and understanding.
Nov 7, 09:55 UTC
Monitoring - Explore searches have been working as expected and the system currently remains stable. We will continue to monitor and provide updates accordingly.

Thank you for your patience and understanding.
Nov 5, 08:41 UTC
Update - Our systems are experiencing unusual traffic patterns affecting some complex searches or searches with long date ranges, dashboards, and reports.
Failures are intermittent, and less than 1% of customer searches are affected.

Our engineering team is aware of the issue and is actively working towards a resolution.
Nov 4, 09:55 UTC
Investigating - We are currently experiencing an issue that may cause errors when performing searches or using features that rely on them. Our Engineering team is aware of the issue and is actively investigating.

We apologize for the inconvenience and thank you for your patience.
Nov 3, 16:14 UTC
Monitoring - Explore searches have been working as expected and the system currently remains stable. We will continue to monitor and provide updates accordingly.

Thank you for your patience and understanding.
Oct 30, 16:06 UTC
Identified - Our Engineering team has implemented a fix to stabilize the issue, and Explore searches are now loading as expected.

The team is continuing to work on a permanent solution, and we will share updates as they become available.
Oct 29, 16:34 UTC
Investigating - We are currently experiencing an issue that may cause errors when performing searches or using features that rely on them. Our Engineering team is aware of the issue and is actively investigating.

We apologize for the inconvenience and thank you for your patience.
Oct 29, 08:58 UTC
Nov 13, 2025

No incidents reported.

Nov 12, 2025
Nov 11, 2025
Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025
Nov 6, 2025
Engage X/Twitter DM content disruption
Resolved - After a period of monitoring, this issue is now resolved. X DMs continue to flow into the Engage Conversations platform.
Nov 6, 21:44 UTC
Monitoring - Our engineering team has resolved this issue. X DMs are flowing into Engage Conversations as expected. We will continue to monitor the application and provide updates accordingly.

Thank you for your patience.
Nov 5, 20:51 UTC
Update - Our Engineering team continues to investigate the issues impacting receiving X DMs in Engage Conversations.

We apologize for the inconvenience and thank you for your patience.
Oct 29, 21:20 UTC
Investigating - We are currently experiencing an issue with receiving X DMs in Engage Conversations. Our Engineering team is aware of the issue and is actively working to resolve it.

We apologize for the inconvenience and thank you for your patience.
Oct 28, 14:54 UTC
Nov 5, 2025
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