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All Systems Operational
About This Site
Welcome to the Meltwater Status Page, here you'll find the current status of the Meltwater Intelligence Platform as well as information about upcoming scheduled downtime.
If we ever were to run into issues this page will be continuously updated. You also have the choice to subscribe to a particular incident and make sure you're the first to know when there is an update.
Application
Operational
Search
Operational
Reports
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 1, 2026
Resolved -
After a period of monitoring, this issue has been resolved. Searches are now working as expected.
Sep 1, 04:41 UTC
Sep 1, 04:41 UTC
Monitoring -
Our engineering team has resolved the issue affecting searches. Searches should now load as expected. We are now monitoring the situation closely and will continue to provide updates accordingly.
Aug 31, 14:36 UTC
Aug 31, 14:36 UTC
Investigating -
We are currently experiencing issues with loading searches on Explore. Features that rely on searches may also be affected. Our engineering team is actively investigating the root cause.
We apologize for any inconvenience caused, and we will provide updates accordingly.
Aug 31, 13:24 UTC
We apologize for any inconvenience caused, and we will provide updates accordingly.
Aug 31, 13:24 UTC
Monitoring -
Our engineering team has resolved the issue affecting searches. Searches should now load as expected. We are now monitoring the situation closely and will continue to provide updates accordingly.
Aug 31, 08:02 UTC
Aug 31, 08:02 UTC
Investigating -
We are currently experiencing issues with loading searches on Explore. Features that rely on searches may also be affected. Our engineering team is actively investigating the root cause.
We apologize for any inconvenience caused, and we will provide updates accordingly.
Aug 31, 06:36 UTC
We apologize for any inconvenience caused, and we will provide updates accordingly.
Aug 31, 06:36 UTC
Aug 31, 2026
Aug 30, 2026
No incidents reported.
Aug 29, 2026
No incidents reported.
Aug 28, 2026
No incidents reported.
Aug 27, 2026
Resolved -
After a period of monitoring, this issue has been resolved. Meltwater API for Explore+ Searches (Optimized Searches) is now working as expected.
Aug 27, 02:37 UTC
Aug 27, 02:37 UTC
Monitoring -
Our engineering team has resolved the issue affecting Explore+ searches (Optimized Searches). Users should no longer experience delays in receiving the latest documents. We are now monitoring the situation closely and will continue to provide updates accordingly.
Aug 26, 07:39 UTC
Aug 26, 07:39 UTC
Investigating -
We are currently experiencing an issue with delayed content indexation affecting the Meltwater API for Explore+ Search (Optimized Searches). Users may experience delays in receiving the latest documents via the API. Our Engineering team is aware of the issue and is currently investigating.
We apologize for the inconvenience and thank you for your patience.
Aug 25, 22:02 UTC
We apologize for the inconvenience and thank you for your patience.
Aug 25, 22:02 UTC
Resolved -
After a period of monitoring, this issue has been resolved. Explore+ searches (Optimized Searches) are now working as expected.
Aug 27, 02:36 UTC
Aug 27, 02:36 UTC
Monitoring -
Our engineering team has resolved the issue affecting Explore+ searches (Optimized Searches). Users should no longer experience delays in receiving the latest documents. We are now monitoring the situation closely and will continue to provide updates accordingly.
Aug 26, 07:40 UTC
Aug 26, 07:40 UTC
Investigating -
We are currently experiencing an issue with delayed content indexation in Explore+ Searches (Optimized Searches). Users may experience delays in receiving the latest documents in their search results. Our Engineering team is aware of the issue and is currently investigating.
We apologize for the inconvenience and thank you for your patience.
Aug 25, 22:02 UTC
We apologize for the inconvenience and thank you for your patience.
Aug 25, 22:02 UTC
Aug 26, 2026
Resolved -
After a period of monitoring, this issue has been resolved. Searches are now loading as expected.
Aug 26, 07:06 UTC
Aug 26, 07:06 UTC
Monitoring -
Our engineering team has resolved the issue affecting searches. Searches should now load as expected, and users should no longer experience errors when running searches. We are now monitoring the situation closely and will continue to provide updates accordingly.
Aug 25, 12:00 UTC
Aug 25, 12:00 UTC
Investigating -
We are currently experiencing an issue with searches. Users may experience errors when running searches, or searches may fail to load. Features that rely on searches may also be affected. Our Engineering team is aware of the issue and is actively investigating. We will continue to provide updates accordingly.
We apologize for the inconvenience and thank you for your patience.
Aug 25, 08:46 UTC
We apologize for the inconvenience and thank you for your patience.
Aug 25, 08:46 UTC
Aug 25, 2026
Aug 24, 2026
Resolved -
After a period of monitoring, this issue is now resolved. Loading of Owned Social accounts, including Publish, Conversations, and Owned Social Connections, is now functioning as expected.
Aug 24, 08:09 UTC
Aug 24, 08:09 UTC
Monitoring -
Our Engineering team has identified and resolved the issue affecting the Engage Platform. Users should now be able to access Engage as expected across Conversations, Publisher, Analyze, and Owned Social Connections. The team will continue to closely monitor the situation to ensure continued stability.
Thank you for your patience.
Aug 20, 15:16 UTC
Thank you for your patience.
Aug 20, 15:16 UTC
Investigating -
We are currently investigating an issue impacting the Engage Platform. Customers may experience errors when loading Engage Conversations, Publisher, Analyze Owned widgets and Dashboards, and Owned Social Connections. Our team is actively working to identify and resolve the issue. We will continue to provide updates accordingly.
Aug 20, 14:17 UTC
Aug 20, 14:17 UTC
Aug 23, 2026
No incidents reported.
Aug 22, 2026
No incidents reported.
Aug 21, 2026
Resolved -
After a period of monitoring, this issue has been resolved. Searches are now loading as expected.
Aug 21, 11:27 UTC
Aug 21, 11:27 UTC
Monitoring -
Our engineering team has resolved the issue affecting searches. Searches should now load as expected, and users should no longer experience errors when running searches. We are now monitoring the situation closely and will continue to provide updates accordingly.
Aug 20, 12:11 UTC
Aug 20, 12:11 UTC
Investigating -
We are currently investigating an issue affecting search. Customers may experience errors when running searches, or searches may fail to load. Features that rely on searches may also be affected. Our team is actively working to identify and resolve the issue. We will continue to provide updates accordingly.
Aug 20, 10:15 UTC
Aug 20, 10:15 UTC
Aug 20, 2026
Resolved -
After a period of monitoring, this issue is now resolved. Latest editorial, social, and broadcast content continues flowing into the platform as expected.
Aug 20, 14:26 UTC
Aug 20, 14:26 UTC
Monitoring -
Our engineering team has resolved the issue that caused delays in editorial, social, and broadcast content. The backlog has now been processed, and we will continue to monitor the situation closely and provide updates accordingly.
Thank you for your patience.
Aug 19, 07:35 UTC
Thank you for your patience.
Aug 19, 07:35 UTC
Investigating -
We are currently experiencing issues in retrieving the latest editorial, social, and broadcast content. Engineering is aware of the issue and is currently investigating. We will continue to provide updates accordingly.
We apologize for the inconvenience and thank you for your patience.
Aug 18, 21:27 UTC
We apologize for the inconvenience and thank you for your patience.
Aug 18, 21:27 UTC
Aug 19, 2026
Aug 18, 2026