After a period of monitoring, this issue is now resolved. Explore searches continue to function as expected.
Posted Mar 18, 2025 - 17:14 UTC
Monitoring
The issue affecting the Explore platform has been addressed by our Engineering team, and the platform is operating as expected.
We will continue to monitor the application and provide updates accordingly.
Posted Mar 18, 2025 - 12:21 UTC
Identified
The search functionality is currently operating as expected. Our Engineering team is actively monitoring the platform for any new incidents and is investigating the underlying cause.
We apologize for the inconvenience and appreciate your patience.
Posted Mar 17, 2025 - 17:55 UTC
Update
We are again experiencing an issue affecting Explore searches, which is also impacting Monitor, Newsletters, Analyze, Smart Alerts and Reports. Our Engineering team is actively investigating and working on a resolution.
We apologize for the inconvenience and appreciate your patience. We will provide updates accordingly.
Posted Mar 17, 2025 - 15:20 UTC
Investigating
We are currently investigating this issue.
Posted Mar 17, 2025 - 15:13 UTC
Identified
Our Engineering team has identified the issue affecting the Explore searches. They have applied a fix and we will continue to monitor and provide updates accordingly.
Thank you for your patience.
Posted Mar 17, 2025 - 09:47 UTC
Investigating
We are currently experiencing an issue affecting Explore searches, which is also impacting Monitor, Newsletters, Analyze, Smart Alerts and Reports. Our Engineering team is actively investigating and working on a resolution. We apologize for the inconvenience and appreciate your patience. We will provide updates accordingly.
Posted Mar 17, 2025 - 08:14 UTC
This incident affected: Application, Search, and Reports.