Monitoring - Our third-party newswire provider has resolved this issue. Users should now be able to send newswires with attachments. We will continue to monitor the application.
We apologize for any inconvenience caused and thank you for your patience.
May 12, 13:56 UTC
We apologize for any inconvenience caused and thank you for your patience.
May 12, 13:56 UTC
Update - Our third-party newswire provider continues to work toward resolving this issue. Users may still be unable to send newswires with attachments.
We apologize for the inconvenience and thank you for your patience.
May 10, 12:46 UTC
We apologize for the inconvenience and thank you for your patience.
May 10, 12:46 UTC
Investigating - We are currently experiencing an issue with Newswires. Users may be unable to send newswires with attachments. We have contacted our third-party newswire provider about this issue.
We apologize for the inconvenience and will continue to provide updates accordingly.
May 7, 15:46 UTC
We apologize for the inconvenience and will continue to provide updates accordingly.
May 7, 15:46 UTC
About This Site
Welcome to the Meltwater Status Page, here you'll find the current status of the Meltwater Intelligence Platform as well as information about upcoming scheduled downtime.
If we ever were to run into issues this page will be continuously updated. You also have the choice to subscribe to a particular incident and make sure you're the first to know when there is an update.
Application
Degraded Performance
Search
Operational
Reports
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance Window for the Media Intelligence Platform
May 15, 08:00-10:00 UTC
Our Engineering teams will perform a scheduled maintenance to the Media Intelligence Platform beginning at 4:00 AM EDT, 8:00 AM UTC. The maintenance is expected to last approximately 2 hours. No downtime is expected during this maintenance, however, users may experience instability within the application, including saving and deleting searches, filters, source selections, author lists, and tagging functionality.
Thank you for your patience while we improve our platform.
Posted on May 11, 19:26 UTC
Thank you for your patience while we improve our platform.
Posted on May 11, 19:26 UTC
Maintenance Window for the Media Intelligence Platform - Instant Notifications
May 15, 14:00 - May 16, 00:00 UTC
On Saturday May 15th starting at 10:00am ET / 14:00pm UTC we will be performing a migration of our Instant Notification service to Smart Alerts 'Every Mention'. This migration is estimated to take 10-12 hours to complete.
During this time, creating and editing Instant Notifications will be unavailable, though users should continue to receive existing notifications. Users will be able to create new notifications via the Smart Alerts 'Every Mention' service during the migration window if required. Once the migration is complete, users will be able to access their migrated notifications via the new Smart Alerts 'Every Mention' service.
Posted on May 12, 17:16 UTC
During this time, creating and editing Instant Notifications will be unavailable, though users should continue to receive existing notifications. Users will be able to create new notifications via the Smart Alerts 'Every Mention' service during the migration window if required. Once the migration is complete, users will be able to access their migrated notifications via the new Smart Alerts 'Every Mention' service.
Posted on May 12, 17:16 UTC