All Systems Operational

About This Site

Welcome to the Meltwater Status Page, here you'll find the current status of the Meltwater Intelligence Platform as well as information about upcoming scheduled downtime.

If we ever were to run into issues this page will be continuously updated. You also have the choice to subscribe to a particular incident and make sure you're the first to know when there is an update.

Application Operational
Search Operational
Reports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 2, 2020

No incidents reported today.

Jun 1, 2020

No incidents reported.

May 31, 2020

No incidents reported.

May 30, 2020

No incidents reported.

May 29, 2020

No incidents reported.

May 28, 2020

No incidents reported.

May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020
Users may experience trouble in receiving Newsletters
Resolved - After a period of monitoring, this issue is now fully resolved. Newsletter distributions continue to function as expected.

We apologize for any inconvenience caused.
May 20, 19:29 UTC
Monitoring - Newsletter distributions are now being sent successfully. We will continue to monitor the system and keep you updated.

Thank you for your patience.
May 20, 11:51 UTC
Investigating - We are currently investigating an issue where some users are not receiving newsletter distributions.

We apologize for any inconvenience this causes and will keep you updated on the progress.
May 20, 10:52 UTC
Searches: Performance Degradation
Resolved - This incident has been resolved.
May 20, 07:32 UTC
Update - After a period of monitoring, this issue is now resolved. The application continues to function as expected and the most recent content is available.

We apologise for any inconvenience caused and thanks for your patience.
May 20, 07:31 UTC
Monitoring - Our engineering team has resolved the issue. Previously delayed content and added content should now be available within the platform. We will continue to monitor the system closely.

We apologize for any inconvenience caused.
May 19, 15:19 UTC
Identified - We are currently experiencing a delay in new content appearing in search results.

Users are now able to save and/or delete searches without further issues

We apologize for any inconvenience caused and will continue to update accordingly.
May 19, 11:26 UTC
Update - The root cause of this issue has been resolved and the users should be able save or delete searches without any issues. We will continue to monitor the system and keep you updated.

We apologize for any inconvenience caused and thank you for your patience.
May 19, 10:41 UTC
Monitoring - We are currently experiencing an issue where users are seeing errors on saving/deleting a search.

Our engineering teams are currently investigating. We apologise for any inconvenience caused and thank you for your patience.
May 19, 10:41 UTC
May 19, 2020
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