Meltwater Media Intelligence Platform Status

All Systems Operational

About This Site

Welcome to the Meltwater Status Page, here you'll find the current status of the Meltwater Intelligence Platform as well as information about upcoming scheduled downtime.

If we ever were to run into issues this page will be continuously updated. You also have the choice to subscribe to a particular incident and make sure you're the first to know when there is an update.

Application Operational

Search Operational

Reports Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 28, 2021

No incidents reported today.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

Unable to create Shareable Dashboards

Resolved - After a period of monitoring, this issue is now resolved. Shareable Dashboards continue to generate as expected.

We apologize for any inconvenience caused and thank you for your patience.
Nov 19, 17:47 UTC

Monitoring - The root cause of this issue has been resolved and Shareable Dashboards are generating as expected. We will continue to monitor the system and keep you updated.

We apologize for any inconvenience caused and thank you for your patience.
Nov 19, 02:20 UTC

Update - Shareable Dashboards should generate as expected now. We will continue to provide updates accordingly.

We apologize for any inconvenience caused and thank you for your patience.
Nov 18, 21:35 UTC

Update - Engineering continues to work on a fix for the issue where Shareable Dashboards may not generate as expected. We will continue to provide updates accordingly.

We apologize for any inconvenience caused and thank you for your patience.
Nov 18, 16:48 UTC

Update - Engineering continues to investigate the issue where Shareable Dashboards may not generate as expected. We will continue to provide updates accordingly.

We apologize for any inconvenience caused and thank you for your patience.
Nov 17, 20:34 UTC

Investigating - We are currently experiencing issues with creating Shareable Dashboards. Engineering is currently investigating.

We apologize for any inconvenience caused and thank you for your patience.
Nov 17, 15:08 UTC

Nov 18, 2021

Issues Sending Newsletters

Resolved - After a period of monitoring, this issue is now resolved. Newsletters continue to send as expected.

We apologize for any inconvenience caused and thank you for your patience.
Nov 18, 16:20 UTC

Monitoring - The root cause of this issue has been resolved and the backlog has been processed. We will continue to monitor the system and keep you updated.

We apologize for any inconvenience caused and will continue to keep you updated.
Nov 18, 01:23 UTC

Update - Engineering has located the issue affecting Newsletters. Current and recently scheduled Newsletters are sending as expected, while Newsletters that were sent or scheduled between 1:30 PM EST and 4:30 PM EST may still be delayed. Engineering continues to work towards resolving this remaining issue.

We will continue to provide updates accordingly.
Nov 18, 00:13 UTC

Update - Engineering continues to investigate the issue where Newsletters are not sending as expected. We will continue to provide updates accordingly.

We apologize for any inconvenience caused and will keep you updated.
Nov 17, 21:28 UTC

Investigating - Users may experience issues sending Newsletters, including previews. Our Engineering teams are working to resolve this as quickly as possible.

We apologize for any inconvenience caused and will keep you updated.
Nov 17, 20:15 UTC

Third Party Email Service Maintenance

Completed - The scheduled maintenance has been completed.
Nov 18, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 02:02 UTC

Scheduled - Our third-party email provider will be performing scheduled maintenance on November 17th from 9:00 PM ET to 11:00 PM ET (02:00 AM to 04:00 AM November 18th UTC). This may affect sending and receiving Outreach and Newsletter emails, as well as verifying domains and Approved Senders. Please plan accordingly and we apologize for any inconvenience caused.
Nov 15, 20:50 UTC

Nov 17, 2021

Nov 16, 2021

No incidents reported.

Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.