All Systems Operational

About This Site

Welcome to the Meltwater Status Page, here you'll find the current status of the Meltwater Intelligence Platform as well as information about upcoming scheduled downtime.

If we ever were to run into issues this page will be continuously updated. You also have the choice to subscribe to a particular incident and make sure you're the first to know when there is an update.

Application Operational
Search Operational
Reports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 31, 2023

No incidents reported today.

Mar 30, 2023
Maintenance Window for the Media Intelligence Platform: Engage - Asset Library
Completed - The Third Party scheduled maintenance has been completed.
Mar 30, 08:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 03:30 UTC
Scheduled - Our Third Party Provider will be performing maintenance which may impact Engage Asset Library uploads on Thursday, March 30th, beginning at 03:30 UTC. This maintenance is expected to last approximately 30 minutes.

During this maintenance window customers may not be able to upload assets to the Asset Library, or upload assets on posts created in the Engage Publisher. This maintenance will not impact scheduled posts.

Thank you for your patience during this maintenance.
Mar 24, 15:21 UTC
Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

No incidents reported.

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023
Media Intelligence - Classic Dashboards Performance Degradation
Resolved - This incident has been resolved.
Mar 18, 09:46 UTC
Monitoring - Engineering has resolved this issue. Classic Dashboards is now functioning as expected. We will continue to monitor the status of the application.

Thank you for your patience.
Mar 17, 16:13 UTC
Update - Engineering continues to work towards a resolution for this issue. Users may continue to notice that some Classic Dashboards are not loading as expected.

We apologize for the inconvenience and we'll continue to provide updates accordingly.
Mar 17, 10:20 UTC
Update - Our Engineering team continues to investigate the issue impacting some Classic Dashboards.

We apologize for the inconvenience and we'll continue to provide updates accordingly.
Mar 16, 17:03 UTC
Update - Engineering continues to work towards resolving this issue. Some users may continue to experience issues with Classic Dashboards not loading intermittently.

We apologize for the inconvenience and thank you for your patience.
Mar 16, 09:37 UTC
Investigating - We are currently experiencing an intermittent issue with Classic Dashboards not loading. Our engineering teams are currently investigating.

We apologize for the inconvenience and we will continue to keep you updated.
Mar 15, 21:14 UTC
Explore - Performance Degradation
Resolved - This incident has been resolved.
Mar 18, 09:45 UTC
Monitoring - Explore searches continue to function as expected.

We will monitor the platform and provide updates accordingly.
Mar 17, 15:20 UTC
Update - The Engineering team has fixed the issue and Explore functions as expected. We will continue to monitor the application.

Thank you for your patience.
Mar 17, 11:23 UTC
Investigating - We are experiencing issues where users may see error messages while performing Explore searches. 

Our Engineers are aware of the issue and are currently working on a resolution. We will continue to provide updates accordingly. 

We apologize for the inconvenience and thank you for your patience.
Mar 17, 09:01 UTC
Maintenance Window for the Media Intelligence Platform
Completed - The scheduled maintenance has been completed.
Mar 18, 09:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 09:00 UTC
Update - Our Engineering team will be performing maintenance on the Media Intelligence platform this Saturday, March 18th, beginning at 09:00 UTC (05:00 am ET). This maintenance is expected to last approximately 1 hour.

During this maintenance window customers may not be able to load, save or run searches.

Thank you for your patience during this maintenance.
Mar 15, 19:11 UTC
Scheduled - Our Engineering team will be performing maintenance on the Media Intelligence platform this Saturday, March 18th, beginning at 09:00 UTC (05:00 am ET). This maintenance is expected to last approximately 1 hour.

During this maintenance window customers may not be able to load, save or run searches.

Thank you for your patience during this maintenance.
Mar 14, 14:17 UTC
Mar 17, 2023
← Incident History Powered by Atlassian Statuspage