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All Systems Operational
About This Site
Welcome to the Meltwater Status Page, here you'll find the current status of the Meltwater Intelligence Platform as well as information about upcoming scheduled downtime.
If we ever were to run into issues this page will be continuously updated. You also have the choice to subscribe to a particular incident and make sure you're the first to know when there is an update.
Application
Operational
Search
Operational
Reports
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 24, 2025
Resolved -
After a period of monitoring, this issue is now resolved. Explore saved searches continues to function as expected.
Jun 24, 08:56 UTC
Jun 24, 08:56 UTC
Monitoring -
Our Engineering team has identified and resolved the issue with Explore saved searches. Saved searches should now be visible and functioning as expected.
We will continue to monitor the application and provide updates accordingly.
Jun 23, 08:43 UTC
We will continue to monitor the application and provide updates accordingly.
Jun 23, 08:43 UTC
Investigating -
We are currently experiencing an issue where Explore saved searches are not visible to users. Our Engineering team is actively investigating the cause and working to resolve it as soon as possible.
We apologize for any inconvenience caused, and thank you for your patience.
Jun 23, 08:06 UTC
We apologize for any inconvenience caused, and thank you for your patience.
Jun 23, 08:06 UTC
Jun 23, 2025
Jun 22, 2025
No incidents reported.
Jun 21, 2025
No incidents reported.
Jun 20, 2025
No incidents reported.
Jun 19, 2025
No incidents reported.
Jun 18, 2025
No incidents reported.
Jun 17, 2025
Resolved -
After a period of monitoring, this issue is now resolved. TV, Radio, Podcasts, and Promotional/Ad content from Kinetiq is flowing in as expected.
Jun 17, 14:42 UTC
Jun 17, 14:42 UTC
Monitoring -
This issue has been resolved now. TV, Radio, Podcasts, and Promotional/Ad content from Kinetiq is flowing in as expected.
We will continue to monitor and provide updates accordingly.
Jun 17, 06:38 UTC
We will continue to monitor and provide updates accordingly.
Jun 17, 06:38 UTC
Investigating -
We are currently experiencing an issue with receiving the latest Kinetiq content from our provider. This may result in delays or no data for TV, Radio, Podcasts, and Promotional/Ad content.
Our Engineering team has already contacted our vendor to address this issue, and we are actively working with them to resolve it.
We apologize for any inconvenience this may cause and will provide updates as they become available.
Jun 14, 06:51 UTC
Our Engineering team has already contacted our vendor to address this issue, and we are actively working with them to resolve it.
We apologize for any inconvenience this may cause and will provide updates as they become available.
Jun 14, 06:51 UTC
Resolved -
After a period of monitoring, we can confirm that the issue causing export delays and failures in the application has been fully resolved.
Jun 17, 04:08 UTC
Jun 17, 04:08 UTC
Monitoring -
Our Engineering team has identified the root cause of the export delay and failure. The application's export function is now working as expected. The team will continue to closely monitor the situation.
Thank you for your patience.
Jun 16, 21:24 UTC
Thank you for your patience.
Jun 16, 21:24 UTC
Investigating -
We are currently experiencing issues with the export functionality in our application. Users may experience significant delays or failures when attempting to export data from the application. Our Engineering team is aware of this issue and is actively investigating.
We apologize for any inconvenience caused by this issue and will provide updates accordingly.
Jun 16, 20:04 UTC
We apologize for any inconvenience caused by this issue and will provide updates accordingly.
Jun 16, 20:04 UTC
Jun 16, 2025
Jun 15, 2025
No incidents reported.
Jun 14, 2025
Jun 13, 2025
Resolved -
Engage publishing to YouTube and replying to Google Business continues to work as expected.
Jun 13, 11:46 UTC
Jun 13, 11:46 UTC
Monitoring -
The issue affecting publishing to YouTube in Engage and replying to Google Business and YouTube comments in Conversations has been resolved.
Our Engineering team will continue to monitor the platform to ensure stability. Thank you for your patience.
Jun 13, 02:42 UTC
Our Engineering team will continue to monitor the platform to ensure stability. Thank you for your patience.
Jun 13, 02:42 UTC
Update -
Our Engineering team is still working with our third-party provider to resolve this issue. Some users may continue to encounter problems publishing YouTube content in Engage, as well as failures replying in Conversations to Google Business and YouTube comments.
We apologize for the inconvenience and will continue to provide updates accordingly.
Jun 13, 01:06 UTC
We apologize for the inconvenience and will continue to provide updates accordingly.
Jun 13, 01:06 UTC
Investigating -
We are currently experiencing issues within the Media Intelligence platform. Users may encounter problems publishing YouTube content in Engage as well as failures replying in Conversations to Google Business and YouTube comments. Our Engineering team is actively investigating, and the issue appears to be related to instability with one of our third-party providers.
We apologize for the inconvenience and appreciate your patience as we work to resolve this.
Jun 12, 20:43 UTC
We apologize for the inconvenience and appreciate your patience as we work to resolve this.
Jun 12, 20:43 UTC
Jun 12, 2025
Completed -
The scheduled maintenance has been completed.
Jun 12, 01:25 UTC
Jun 12, 01:25 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 00:30 UTC
Jun 12, 00:30 UTC
Scheduled -
We will be performing maintenance on the Engage Publish Scheduler on June 12th from 12:30 – 1:30 am UTC (June 11th, 8:30 – 9:30 pm ET).
During this time, the Engage Publish Scheduler will be temporarily unavailable. Both Post Now actions and scheduled posts will be affected. Posts set to publish during this window will be delayed by approximately 15 to 30 minutes. All new posts scheduled after this maintenance will function as expected.
Thank you for your understanding as we work to ensure reliable publishing.
Jun 11, 21:39 UTC
During this time, the Engage Publish Scheduler will be temporarily unavailable. Both Post Now actions and scheduled posts will be affected. Posts set to publish during this window will be delayed by approximately 15 to 30 minutes. All new posts scheduled after this maintenance will function as expected.
Thank you for your understanding as we work to ensure reliable publishing.
Jun 11, 21:39 UTC
Jun 11, 2025
No incidents reported.
Jun 10, 2025
Resolved -
After a period of monitoring, we can confirm that the login issue affecting the MI application has been fully resolved. Users are able to log in without being prompted for additional authentication, and the system is operating normally.
Jun 10, 21:18 UTC
Jun 10, 21:18 UTC
Identified -
The login issue affecting the MI application has now been resolved. Users should no longer be prompted to scan a QR code and can log in as expected.
We will continue to monitor the situation to ensure stability. Thank you for your patience while we worked to restore access.
Jun 10, 18:19 UTC
We will continue to monitor the situation to ensure stability. Thank you for your patience while we worked to restore access.
Jun 10, 18:19 UTC
Investigating -
We are currently investigating an issue affecting login to the MI application. Some users are being unexpectedly prompted to scan a QR code, which is preventing successful access.
Our Engineering team is actively working to identify the root cause and implement a resolution. We will provide further updates as they become available.
We apologize for the inconvenience and appreciate your patience as we work to resolve this issue.
Jun 10, 18:08 UTC
Our Engineering team is actively working to identify the root cause and implement a resolution. We will provide further updates as they become available.
We apologize for the inconvenience and appreciate your patience as we work to resolve this issue.
Jun 10, 18:08 UTC