All Systems Operational

About This Site

Welcome to the Meltwater Status Page, here you'll find the current status of the Meltwater Intelligence Platform as well as information about upcoming scheduled downtime.

If we ever were to run into issues this page will be continuously updated. You also have the choice to subscribe to a particular incident and make sure you're the first to know when there is an update.

Application Operational
Search Operational
Reports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 19, 2021

No incidents reported today.

Sep 18, 2021

No incidents reported.

Sep 17, 2021
Maintenance Window for the Media Intelligence Platform
Completed - The scheduled maintenance has been completed.
Sep 17, 20:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 20:04 UTC
Scheduled - Our Engineering team will be performing maintenance on our Newsfeed application, beginning at 4:00pm EDT (8:00pm UTC) and is expected to last approximately 1-2 hours. Users may experience slight delays creating and viewing Newsfeed content during this update, but no downtime is expected.

Thank you for your patience while we improve our platform.
Sep 17, 12:08 UTC
Maintenance Window for the Media Intelligence Platform
Completed - The scheduled maintenance has been completed.
Sep 17, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 08:03 UTC
Scheduled - Our Engineering team will be performing maintenance on our Newsfeed application, beginning at 4:00pm EDT (8:00pm UTC) and is expected to last approximately 1-2 hours. Users may experience slight delays creating and viewing Newsfeed content during this update, but no downtime is expected.

Thank you for your patience while we improve our platform.
Sep 16, 17:45 UTC
Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021
Maintenance Window for the Media Intelligence Platform
Completed - The scheduled maintenance has been completed.
Sep 12, 09:13 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 12, 08:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 05:00 UTC
Scheduled - We are performing scheduled maintenance to rollout system upgrades on Sunday, September 12th from 05:00 AM UTC to 7:00 AM UTC (01:00 EDT to 03:00 EDT). During this maintenance, no downtime is expected.

Thank you for your patience during this maintenance.
Sep 9, 16:54 UTC
Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021
Newsletter Loading Issues
Resolved - After a period of monitoring, this issue is now resolved. Newsletters continue to function as expected.

We apologize for any inconvenience caused.
Sep 8, 15:24 UTC
Monitoring - Engineering has implemented a fix for the Newsletter issue affecting some users. We will continue to monitor the application.

We apologize for any inconvenience caused and thank you for your patience.
Sep 7, 19:23 UTC
Update - Engineering continues to investigate Newsletter issues affecting some users. We will continue to provide updates accordingly.

We apologize for any inconvenience caused and thank you for your patience.
Sep 7, 16:19 UTC
Investigating - Users may experience trouble when accessing Newsletters within the Media Intelligence platform. Our Engineering team is currently investigating.

We apologize for any inconvenience caused and thanks for your patience.
Sep 7, 15:07 UTC
Daily digest reports - Performance degradation
Resolved - This incident has been resolved.
Sep 8, 03:58 UTC
Update - After a period of monitoring, this issue is now resolved.

Daily Digest Reports continue to function as expected. 

We apologize for any inconvenience caused and thank you for your patience.
Sep 8, 03:56 UTC
Update - Daily Digest Reports continue to function as expected. We will continue to monitor the issue and we will provide updates accordingly.

We apologize for any inconvenience caused and thank you for your patience.
Sep 6, 10:44 UTC
Update - Daily Digest Reports are now sending as expected. Our Engineering team continues to monitor the issue and we will provide updates accordingly.

We apologize for any inconvenience caused and thank you for your patience.
Sep 2, 16:11 UTC
Update - Users may experience some Daily Digest Report failures as our Engineering team works toward resolving this issue. We will continue to provide updates accordingly.

We apologize for any inconvenience caused and thank you for your patience.
Sep 1, 14:27 UTC
Investigating - Our Engineering team has discovered an issue where some additional Daily Digest Reports have failed to send as expected. Content for these reports should be included in the next scheduled distribution. We will continue to provide updates accordingly.

We apologize for any inconvenience caused and thank you for your patience.
Aug 31, 16:34 UTC
Monitoring - Engineering has resolved the issue, and Digest Reports are now generating and sending successfully. Engineering is working on regenerating and sending Digest Reports not sent during this incident. We will continue to monitor the status of the application.

We apologize for any inconvenience caused and thank you for your patience.
Aug 31, 14:14 UTC
Investigating - We are currently experiencing an issue where daily digest reports are not being generated and sent to users.

Our engineering team is currently investigating. We apologize for any inconvenience caused and thanks for your patience.
Aug 31, 09:19 UTC
Sep 7, 2021
Sep 6, 2021
Sep 5, 2021

No incidents reported.

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