Meltwater Media Intelligence Platform Status

All Systems Operational

About This Site

Welcome to the Meltwater Status Page, here you'll find the current status of the Meltwater Intelligence Platform as well as information about upcoming scheduled downtime.

If we ever were to run into issues this page will be continuously updated. You also have the choice to subscribe to a particular incident and make sure you're the first to know when there is an update.

Application Operational

Search Operational

Reports Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 24, 2021

No incidents reported today.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

MI Platform – Login Issues

Resolved - After a period of monitoring, this issue is now resolved. Our login functionality continues to work as expected, with no further issues reported from our third-party provider.

We apologize for any inconvenience caused.
Jul 22, 20:33 UTC

Monitoring - Our third-party provider reported that this issue has been resolved. All users should be able to log in successfully now. We will continue to monitor the application.

We apologize for any inconvenience caused and thank you for your patience.
Jul 22, 17:33 UTC

Update - Our third-party provider continues to work towards full resolution. As they progress, some users may be able to log into the platform.

Thank you for your patience and we will continue to provide updates accordingly.
Jul 22, 16:57 UTC

Update - Engineering has determined the cause to be an issue with a third-party provider. We continue to work with them towards a resolution.

We apologize for the inconvenience and thank you for your patience.
Jul 22, 16:18 UTC

Investigating - We are currently experiencing issues with the Login page. Some users may be unable to log into the platform. Our Engineering team is currently investigating.

We apologize for the inconvenience and will continue to provide updates accordingly.
Jul 22, 16:02 UTC

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

No incidents reported.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

Third-Party Broadcast and Podcast Content Provider Maintenance

Completed - The scheduled maintenance has been completed.
Jul 11, 18:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 16:00 UTC

Scheduled - Our third-party Broadcast and Podcast provider will be performing a scheduled maintenance on Sunday, July 11, beginning at 12:00pm EDT; 4:00pm UTC. The maintenance is expected to last approximately two hours. Users may observe delays in Broadcast and Podcast content during this time. We appreciate your understanding.
Jul 6, 20:28 UTC

Jul 10, 2021

Maintenance Window for the Media Intelligence Platform

Completed - The scheduled maintenance has been completed.
Jul 10, 16:39 UTC

Verifying - Verification is currently underway for the maintenance items.
Jul 10, 14:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 10:00 UTC

Scheduled - We are performing a scheduled maintenance to test our enhanced Disaster Recovery plans on Saturday, July 10th from 6:00 AM EDT to 10:00 AM EDT (10:00 AM UTC to 2:00 PM UTC). This maintenance is expected to last approximately 4 hours.

During this maintenance, the platform will only contain the most recent 10 days of content for searching/reporting and users will experience delays in their Alerts/Notifications.

Thank you for your patience while we improve our platform. For the latest updates please subscribe to our Status Page at https://status.meltwater.com.
Jul 2, 13:19 UTC