All Systems Operational

About This Site

Welcome to the Meltwater Status Page, here you'll find the current status of the Meltwater Intelligence Platform as well as information about upcoming scheduled downtime.

If we ever were to run into issues this page will be continuously updated. You also have the choice to subscribe to a particular incident and make sure you're the first to know when there is an update.

Application Operational
Search Operational
Reports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 1, 2020

No incidents reported today.

Mar 31, 2020
Delay in Broadcast content
Resolved - After a period of monitoring, this issue is now resolved. Broadcast content continues to function as expected. 

 We apologize for the inconvenience and thank you for your patience.
Mar 31, 20:26 UTC
Update - Broadcast content continues to appear in the platform as expected. We will continue to monitor the application.

We apologize for the inconvenience and thank you for your patience.
Mar 31, 16:05 UTC
Monitoring - We have started receiving the broadcast content from our third-party provider and we see that data is flowing in with the latest content.

We’ll continue to monitor for any issues and apologize for any inconvenience.
Mar 31, 08:42 UTC
Investigating - We are experiencing an issue with Broadcast content since 05:17 AM UTC. Our engineers are looking into this.

We apologize for any inconvenience caused and thank you for your patience.
Mar 31, 06:14 UTC
Mar 30, 2020

No incidents reported.

Mar 29, 2020

No incidents reported.

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.

Mar 25, 2020

No incidents reported.

Mar 24, 2020
Outreach and Approved Senders Issues
Resolved - After a period of monitoring, this issue is now resolved. Outreach emails, Newsletters, and Approved Senders continue to function as expected.

We apologize for the inconvenience and thank you for your patience.
Mar 24, 18:34 UTC
Update - Outreach and Newsletter continue to function as expected. We will continue to monitor the platform.

We apologize for any inconvenience caused and thank you for your patience.
Mar 24, 09:11 UTC
Monitoring - Engineering has resolved the issue affecting Outreach, Newsletters, and Approved Senders. Users should now be able to send Outreach emails and Newsletters. We will continue to monitor the platform.

We apologize for the inconvenience and thank you for your patience.
Mar 23, 22:53 UTC
Update - Engineering continues to troubleshoot the issue. Users may experience issues in Newsletters, Outreach, and Approved Senders. Previously scheduled Outreach emails and Newsletters should send as expected.

We apologize for the inconvenience and will keep you updated on our progress.
Mar 23, 21:02 UTC
Update - Some users may also experience issues when creating Newsletters. Engineering continues to investigate the issue.

We apologize for the inconvenience and will keep you updated on our progress.
Mar 23, 19:37 UTC
Investigating - We are currently experiencing issues in Outreach and Approved Senders. Users may be unable to load their Outreach emails and Approved Senders. Engineering is currently investigating the issue.

We apologize for the inconvenience and will keep you updated on our progress.
Mar 23, 19:06 UTC
Mar 22, 2020

No incidents reported.

Mar 21, 2020

No incidents reported.

Mar 20, 2020

No incidents reported.

Mar 19, 2020

No incidents reported.

Mar 18, 2020

No incidents reported.

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