Update - Engineering is processing the content backlog and all components are operating normally. We will monitor the application closely.

We apologize for any inconvenience and we thank you for your patience.
Jan 21, 05:06 UTC
Investigating - We are currently experiencing an issue where users are seeing errors on widgets within the dashboards and searches are taking longer than expected or not returning results. Reports, Newsletters, Tagging, Newsfeeds, add content, and Explore may also be affected.

Our engineering teams are currently investigating. We apologise for any inconvenience caused and thanks for your patience.
Jan 21, 02:40 UTC

About This Site

Welcome to the Meltwater Status Page, here you'll find the current status of the Meltwater Intelligence Platform as well as information about upcoming scheduled downtime.

If we ever were to run into issues this page will be continuously updated. You also have the choice to subscribe to a particular incident and make sure you're the first to know when there is an update.

Application Operational
Search Operational
Reports Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 20, 2020

No incidents reported.

Jan 19, 2020
Completed - The scheduled maintenance has been completed.
Jan 19, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 04:00 UTC
Scheduled - Our Engineering team will be deploying an update to Explore. This rollout is expected to last under 10 minutes, with some instability expected during this window. Thanks for your patience while we improve our platform.
Jan 16, 19:46 UTC
Jan 18, 2020

No incidents reported.

Jan 17, 2020

No incidents reported.

Jan 16, 2020

No incidents reported.

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

No incidents reported.

Jan 12, 2020

No incidents reported.

Jan 11, 2020

No incidents reported.

Jan 10, 2020

No incidents reported.

Jan 9, 2020
Resolved - After a period of monitoring, this issue is now resolved. The application continues to function as expected and the most recent content is available.

Thank you for your patience.
Jan 9, 20:24 UTC
Update - All features within the application continue to function as expected.
We will continue to keep you updated on the system status.

We thank you for your patience and we apologize for any inconvenience.
Jan 9, 09:39 UTC
Monitoring - All components of the application continue to work as expected. We are closely monitoring the system and will keep you updated on the status.

We thank you for your patience and we apologize for any inconvenience.
Jan 8, 19:30 UTC
Update - Engineering has completed processing the content backlog and all components are operating normally. We will monitor the application closely.

We apologize for any inconvenience and we thank you for your patience.
Jan 8, 14:48 UTC
Update - Our Engineering teams continue to work towards resolving this issue. Search results, Add Content, Tagging, Reports, Newsletter documents and Explore may be delayed for some users.

We apologize for any inconvenience caused and we will continue to update accordingly.
Jan 8, 11:46 UTC
Investigating - We are currently experiencing an issue where users are seeing errors on widgets within the dashboards and searches are taking longer than expected or not returning results. Reports, Newsletters, Tagging, Newsfeeds, add content, and Explore may also be affected.

Our engineering teams are currently investigating. We apologise for any inconvenience caused and thanks for your patience.
Jan 8, 10:47 UTC
Jan 7, 2020

No incidents reported.