Resolved -
This incident has been resolved.
Jun 28, 08:41 UTC
Update -
After a period of monitoring, the issue is now resolved. Explore/Compare searches continue to function as expected.
Thank you for your patience.
Jun 28, 08:40 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 27, 13:42 UTC
Update -
Engineering has fixed the issue. Users should no longer see an error message appear whilst performing Explore/Compare searches.
We will closely monitor the system and continue to provide updates.
Thank you for your patience.
Jun 27, 13:41 UTC
Update -
Engineering continues to investigate the issues where users may see error messages appear whilst performing any Explore/Compare searches.
We apologize for the inconvenience and will continue to provide updates accordingly.
Jun 27, 12:34 UTC
Investigating -
We are experiencing issues where the users may see error messages while performing any Explore/Compare searches.
The Engineers are aware of the issue and are currently working on a resolution. We will continue to provide updates accordingly.
We apologize for the inconvenience and thank you for your patience.
Jun 27, 06:50 UTC