Meltwater Media Intelligence Platform Status

All Systems Operational

About This Site

Welcome to the Meltwater Status Page, here you'll find the current status of the Meltwater Intelligence Platform as well as information about upcoming scheduled downtime.

If we ever were to run into issues this page will be continuously updated. You also have the choice to subscribe to a particular incident and make sure you're the first to know when there is an update.

Application Operational

Search Operational

Reports Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 18, 2024

No incidents reported today.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

Maintenance Window for Engage Publish

Completed - The scheduled maintenance has been completed.
Sep 14, 17:33 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 14:00 UTC

Scheduled - We will be performing maintenance on the Engage application on September 14th from 14:00 - 16:00 UTC (September 14th, 10:00 am - 12:00 pm ET). During this time users will not be able to create posts on the Publisher page.

Thank you for your patience during this maintenance.
Sep 10, 18:10 UTC

Sep 13, 2024

Meltwater Engage - Instagram Carousel Posts failing to publish

Resolved - After a period of monitoring, this issue is now resolved. Instagram Carousel posts continue to function as expected.
Sep 13, 20:10 UTC

Monitoring - Meta has reported this issue is now resolved. Instagram Carousel posts are publishing as expected and we are no longer seeing related errors in our system. We will continue to monitor and provide updates accordingly.
Sep 13, 16:05 UTC

Investigating - We are currently experiencing an issue with Engage Publish where Instagram Carousel posts are failing to publish. We have notified Meta and they are actively working to resolve the issue.

Thank you for your patience.
Sep 11, 13:15 UTC

Sep 12, 2024

Explore Degradation

Resolved - After a period of monitoring, this issue is now resolved. Explore searches continue to function as expected.
Sep 12, 13:58 UTC

Monitoring - Explore searches continue to function as expected. We will be monitoring and providing updates accordingly.
Sep 11, 19:06 UTC

Identified - Our Engineering team has identified the issue and Explore searches are currently working as expected. We will continue to monitor and provide updates accordingly.

We apologize for the inconvenience and thank you for your patience.
Sep 11, 15:08 UTC

Investigating - We are currently experiencing an issue where users may see an error message while performing searches. Engineering is aware of the issue and is currently investigating.

We apologize for the inconvenience and thank you for your patience.
Sep 11, 14:41 UTC

Sep 11, 2024

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

Maintenance Window for Engage Publish

Completed - We will reschedule this maintenance window for a later time.
Sep 6, 19:34 UTC

Scheduled - We will be performing maintenance on the Engage application on September 7th from 00:00 - 02:00 UTC (September 6th, 20:00 - 22:00 ET). During this time users will not be able to create posts on the Publisher page.

Thank you for your patience during this maintenance.
Sep 3, 19:47 UTC

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.