After a period of monitoring, this issue is now resolved. The Outreach application continues to function as expected.
Posted Jun 05, 2025 - 20:45 UTC
Monitoring
Our Engineering team has identified and resolved the issue with the Outreach application. Users are now able to load media lists, create and send Outreach emails, and view previous distributions as expected.
We will continue to monitor the application and provide updates accordingly.
Posted Jun 05, 2025 - 04:46 UTC
Update
Engineering continues to investigate the issues affecting the Outreach application. Some users may continue to experience issues with loading media lists, creating outreach emails, and viewing previous distributions.
We apologize for the inconvenience and will continue to provide updates accordingly.
Posted Jun 05, 2025 - 01:43 UTC
Investigating
We are currently investigating this issue.
Posted Jun 05, 2025 - 01:43 UTC
Identified
Our engineering team has identified the issue and reached out to our third party vendor to have them correct the problem. The Outreach application is now functioning properly.
We will continue to monitor the application and provide updates accordingly.
Posted Jun 04, 2025 - 21:35 UTC
Investigating
We are currently experiencing issues with the Outreach application. Some users may encounter problems loading media lists, creating outreach emails, and viewing previous distributions. Our Engineering team is actively investigating the issue.
We apologize for the inconvenience and will provide updates as soon as more information becomes available.
Posted Jun 04, 2025 - 19:48 UTC
This incident affected: Application, Search, and Reports.